behavior - XO | cross over fitness
799
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Be Nice.  Be a Badass.  Please also Behave:

+ Sneakers are required to take class.

+ New clients may not join class once it is in session.  

+ Please arrive at least 10 minutes before class.  If you have not checked in by the start of class, your reserved spot may be given away to a client on the waitlist.   Clients who are more than 10 minutes late will not be admitted into class as it is too disruptive.  New clients may not join class once it is in session.  We are very strict on this policy. (Thank you for understanding).

+ Running Late?  It’s LA…it happens. BUT if you are a current client of the studio (i.e. not a new client) and are running late, we ask that you call the studio to let us know you are on the way. The front desk will hold your reservation for up to 10 minutes after class begins.  As mentioned above, clients who are more than 10 minutes late will not be admitted into class as it is too disruptive.  As stated above, new clients may not join class once it is in session.      

+ No classes can be reserved or confirmed if you are not prepaid.

+ Classes and class packages are non-refundable and non-transferable.

+ Please be aware of our 12-hr cancellation policy.  There will be no exceptions. 

+ Clients under 18 years of age are not permitted to take Group classes without a guardian present.